Privacy Policy

  1. General Information

    We are committed to protecting
    your privacy. We value the trust that you place in us by providing your
    personal data and we are committed to taking all reasonable precautions to
    protect your personal data from misuse and keeping it secure by complying
    with all applicable data protection laws and regulations in Egypt, as
    amended from time to time. We regularly review this Privacy Policy and may
    revise it from time to time. Please read on for more details on how we
    collect, use, transfer and retain your personal data.
     
  2. Provision of Your Personal Data

    You may be asked to provide
    your personal data to us when purchasing our products or using our services
    or website. You are not required to provide the personal information that
    we request, but we may not be able to provide you with our products or
    services or you may not be able to login to our website without those information. 

     
  3. The Types of Personal Data We Collect

    The types of personal data we
    collect may include:
    (a) your name, telephone number, email address, home, mailing, billing or
    delivery address.
    (b) IP address, real-time geographic location data, browser settings,
    browsing records and other internet log on information of your computer or
    mobile device.
     
  4. Purposes of Collection

    Your personal data may be used
    for one or more of the following purposes (“Purposes”):
    (a) communicating with you;
    (b) verifying your identity and any accounts you have with us;
    (c) administering any membership or other marketing, promotional or
    corporate programs that you participate in;
    (d) processing your orders for products and services you place with us
    (including maintaining your shopping cart on our website, billing and
    payments);
    (e) handling and responding to your inquiries, suggestions or complaints;
    (f) developing new products and services;
    (g) conducting customer surveys;
    (h) providing you with tips on personal care;
    (i) conducting data, research, statistical and behavioural analysis to
    help us better understand you and to improve our services and products;
    (j) customising our website and its contents to your particular
    preferences;
    (k) with your consent, conducting direct marketing activities; and
    (l) any other purposes directly related to any of the above purposes.
     
  5. Transfer of Personal Data

    We may also disclose or
    transfer your personal data to any other part when we believe such
    disclosure or transfer is required for legal or regulatory  reasons
    or where it is necessary to protect our interests (as permitted by law).
     
  6. Retention of Personal Data

    We will retain your personal
    data for as long as it is necessary to fulfill the Purposes for which the
    personal data is to be used and delete any of your personal data that we
    have stored as soon as reasonably practicable, subject to, or where
    otherwise required by law or permitted by law.
     
  7. Direct Marketing

    We intend to use your personal
    data for direct marketing including:
    (a) marketing our products and services, activities, contests, promotional
    offers (benefits and privileges), special offers and any other information
    which we think may be of relevance, or sending out free product samples;
    (b) marketing products and services, activities, contests, promotional
    offers (benefits and privileges) and special events of our vendors,
    business partners or third party service providers; and
    (c) conducting research and evaluation.

    Such marketing activities may be provided to you in various methods in
    accordance with the personal data you provide to us, including
    advertisement, postal mail, telephone call, email, text or messages on
    your mobile devices.

    We will not use your personal data for direct marketing activities unless
    we have received your consent (which includes an indication of no
    objection). You may partially or entirely opt-out of receiving information
    in relation to the direct marketing activities by indicating your
    preference where appropriate or request us to change your preference
    (without any fees), at any time by contacting our Customer Service
    Representative.
     
  8. Protection of Information

    To protect your personal data
    while you are using our website, we use sophisticated encryption
    technology and secured servers to keep your personal data safe. All your
    ordering information is protected during transmission by using the Secure
    Sockets Layer, which encrypts the information that you input so that it cannot
    be read in transit. Other security measures include restricting access to
    personal data to employees who have a need to use the data and who have
    been trained to handle such data properly and observe confidentiality. No
    unauthorized access will be allowed.
     
  9. Cookies

    We use cookies to automatically
    collect information about you when you visit our website (such as the type
    of internet browser and operating system you are using and the domain name
    of your internet service provider). Cookies are small pieces of
    information that your web browser stores on your computer when you visit a
    website. Our cookies identify your computer to us and allow us to
    personalize your shopping experience and recognize you when you return.
    Information collected from these cookies may be used for Purposes.

    Most browsers automatically accept cookies. You may choose to disable
    cookies on your computer by changing your browser’s settings. If you
    disable cookies, you may not be able to use all the features and services
    offered on our website.
     
  10. Websites of Third Parties

    This Privacy Policy only
    applies to us and our website, but not to any other third parties
    (including any websites maintained by them). When you click on links
    and/or ad banners that take you to either third parties websites or
    websites of companies associated with us, you will be subject to the
    privacy policies of those parties. Whilst we support the protection of
    privacy on the internet, we do not accept responsibility for any actions
    taken by third parties outside our web domain.
     
  11. Rights of Access and Correction

    You have the right to request
    access to, and the correction of, your personal data held by us about you.
    If you wish to access or correct your personal data, please contact our
    Customer Service Representative. We will verify your identity before
    handling your request and a reasonable administrative fee may be charged
    for complying with such request.
     

Changes to Privacy Policy

We may change this Privacy Policy
from time to time by posting the updated version of the Privacy Policy on our
website (www.alfayedperfumes.com). We
encourage you to visit frequently to stay informed of our most updated version.