Privacy Policy
- General Information
We are committed to protecting
your privacy. We value the trust that you place in us by providing your
personal data and we are committed to taking all reasonable precautions to
protect your personal data from misuse and keeping it secure by complying
with all applicable data protection laws and regulations in Egypt, as
amended from time to time. We regularly review this Privacy Policy and may
revise it from time to time. Please read on for more details on how we
collect, use, transfer and retain your personal data.
- Provision of Your Personal Data
You may be asked to provide
your personal data to us when purchasing our products or using our services
or website. You are not required to provide the personal information that
we request, but we may not be able to provide you with our products or
services or you may not be able to login to our website without those information.
- The Types of Personal Data We Collect
The types of personal data we
collect may include:
(a) your name, telephone number, email address, home, mailing, billing or
delivery address.
(b) IP address, real-time geographic location data, browser settings,
browsing records and other internet log on information of your computer or
mobile device.
- Purposes of Collection
Your personal data may be used
for one or more of the following purposes (“Purposes”):
(a) communicating with you;
(b) verifying your identity and any accounts you have with us;
(c) administering any membership or other marketing, promotional or
corporate programs that you participate in;
(d) processing your orders for products and services you place with us
(including maintaining your shopping cart on our website, billing and
payments);
(e) handling and responding to your inquiries, suggestions or complaints;
(f) developing new products and services;
(g) conducting customer surveys;
(h) providing you with tips on personal care;
(i) conducting data, research, statistical and behavioural analysis to
help us better understand you and to improve our services and products;
(j) customising our website and its contents to your particular
preferences;
(k) with your consent, conducting direct marketing activities; and
(l) any other purposes directly related to any of the above purposes.
- Transfer of Personal Data
We may also disclose or
transfer your personal data to any other part when we believe such
disclosure or transfer is required for legal or regulatory reasons
or where it is necessary to protect our interests (as permitted by law).
- Retention of Personal Data
We will retain your personal
data for as long as it is necessary to fulfill the Purposes for which the
personal data is to be used and delete any of your personal data that we
have stored as soon as reasonably practicable, subject to, or where
otherwise required by law or permitted by law.
- Direct Marketing
We intend to use your personal
data for direct marketing including:
(a) marketing our products and services, activities, contests, promotional
offers (benefits and privileges), special offers and any other information
which we think may be of relevance, or sending out free product samples;
(b) marketing products and services, activities, contests, promotional
offers (benefits and privileges) and special events of our vendors,
business partners or third party service providers; and
(c) conducting research and evaluation.
Such marketing activities may be provided to you in various methods in
accordance with the personal data you provide to us, including
advertisement, postal mail, telephone call, email, text or messages on
your mobile devices.
We will not use your personal data for direct marketing activities unless
we have received your consent (which includes an indication of no
objection). You may partially or entirely opt-out of receiving information
in relation to the direct marketing activities by indicating your
preference where appropriate or request us to change your preference
(without any fees), at any time by contacting our Customer Service
Representative.
- Protection of Information
To protect your personal data
while you are using our website, we use sophisticated encryption
technology and secured servers to keep your personal data safe. All your
ordering information is protected during transmission by using the Secure
Sockets Layer, which encrypts the information that you input so that it cannot
be read in transit. Other security measures include restricting access to
personal data to employees who have a need to use the data and who have
been trained to handle such data properly and observe confidentiality. No
unauthorized access will be allowed.
- Cookies
We use cookies to automatically
collect information about you when you visit our website (such as the type
of internet browser and operating system you are using and the domain name
of your internet service provider). Cookies are small pieces of
information that your web browser stores on your computer when you visit a
website. Our cookies identify your computer to us and allow us to
personalize your shopping experience and recognize you when you return.
Information collected from these cookies may be used for Purposes.
Most browsers automatically accept cookies. You may choose to disable
cookies on your computer by changing your browser’s settings. If you
disable cookies, you may not be able to use all the features and services
offered on our website.
- Websites of Third Parties
This Privacy Policy only
applies to us and our website, but not to any other third parties
(including any websites maintained by them). When you click on links
and/or ad banners that take you to either third parties websites or
websites of companies associated with us, you will be subject to the
privacy policies of those parties. Whilst we support the protection of
privacy on the internet, we do not accept responsibility for any actions
taken by third parties outside our web domain.
- Rights of Access and Correction
You have the right to request
access to, and the correction of, your personal data held by us about you.
If you wish to access or correct your personal data, please contact our
Customer Service Representative. We will verify your identity before
handling your request and a reasonable administrative fee may be charged
for complying with such request.
Changes to Privacy Policy
We may change this Privacy Policy
from time to time by posting the updated version of the Privacy Policy on our
website (www.alfayedperfumes.com). We
encourage you to visit frequently to stay informed of our most updated version.